My Doll Best Friend Ltd Reviews

4.94 Rating 874 Reviews
99% of reviewers recommend My Doll Best Friend Ltd

About My Doll Best Friend Ltd: My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

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My Doll Best Friend

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52 Stapleton Hall Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Linda R
"What a lovely doll I’m really pleased with her .and didn’t have to wait long to recieve her."
Posted 2 months ago
Yvonne T
"Je vis en France, en Bretagne. J'ai fait déjà 3 commandes à My Doll Best Friend. Tout est absolument parfait."
Posted 2 months ago
"Living overseas it is usually stressfull to order from across the pond to make sure you are actually going to get what you order in the condition that you wish you could buy locally. My doll best friend treats even customers thousands of miles away like we are neighbors. They are always courteous, propt response and just delightful to chat with and really care about you being happy with your order and as a person beyond just being a customer. I am absolutely thrilled with My doll best friend and I encourage customers especially those from overseas to trust this very reputable, honest and warm company. In a world full of superficiality this company stands up to the name that they implied. They truly are your doll best friend."
Posted 2 months ago
"One of the best online retailers. Excellent service and comm7nication. Very friendly staff."
Posted 4 days ago
Visit Website
"Been buying now for 2 years, quality items and very fast shipping. Had faulty doll and received top notch friendly customer service and quick solutions that I was very pleased with. Highly reccomend"
Posted 2 weeks ago
"Easy ordering. Efficient order confirmation and information regarding delivery. I have used My Doll Best Friend for a few years now and like the selection of dolls etc. on their website and the service that they offer."
Posted 2 weeks ago
"Great site! Very easy to use and to find what I was looking for. Also easy to see what the US dollar equivalent was for the online UK prices."
Posted 2 weeks ago
"Fabulous company! Top notch customer service. Very fast shipping to USA. Dolls arrived in immaculate condition. Repeat customer, hope to make this one of my go-to doll shops! Even with the currency conversion rate, prices are still best on the market! And, this shop carries the most inventory! Thanks so much!"
Posted 3 weeks ago
"Absolutely top notch service as usual. Shopping at My Doll Best Friend is always a pleasure - great communication and very quick delivery."
Posted 3 weeks ago
"Excellent service! They are a pleasure to deal with."
Posted 3 weeks ago
"I love the selection of dolls and accessories that My Doll Best Friend has. They process and ship orders with amazing speed."
Posted 3 weeks ago
"I purchased my 1st Götz doll and it was a smooth transaction. I’ll definitely be shopping here again"
Posted 3 weeks ago
"Fabulous company to deal with. Communication is excellent and nothing is too much trouble for them. I had a senior moment recently and they dealt with my problem easily. The choice of dolls is wide ranging and I would not go anywhere else. If I could give them more than five stars I would."
Posted 3 weeks ago
"Favorite store! Always a huge range and fast shipping. Great service!"
Posted 3 weeks ago
"5 star service,"
Posted 1 month ago
"GOTS dolls are the best, great faces and great outfits, my kids loved them and still love them"
Posted 1 month ago
"Ordered 2 doll life jackets and couldn't believe how efficient the service was. Would definitely recommend."
Posted 1 month ago
"Très satisfaite de mon achat, envoi rapide et soigné. Merci."
Posted 1 month ago
"My husband placed this order for me. So I am doing this review. Communication with My doll best friend was OK. The order took some time to arrive to Spain, but it was placed during Easter holidays, so it is understandable. Delivery was not awful but it wasn´t great either. The delivery man seemed to be confused ,all the time, about the address. Shipping cost is a bit too high. I would purchase more products if they were cheaper. All in all, happy with the experience. Thanks Ana"
Posted 1 month ago
"Speedy transaction, great communication. My Dolls Best Friend Ltd is one of the best value stores selling ‘exclusive’ dolls and accessories (which includes international postage) on the market. This online store also has a rewards program. Thankyou"
Posted 2 months ago
"TOTALLY RECOMMEND. Immediate communication and great packaging to NZ. Highly recommend. Thanks a million x"
Posted 2 months ago
"What a lovely doll I’m really pleased with her .and didn’t have to wait long to recieve her."
Posted 2 months ago
"A very nice company, very helpful and fast delivery. Had given up hope of having another Heidi Plusczok 'Little One' as the import charges from abroad were so prohibitive, finally after 14 years I have Marlene to add to my collection."
Posted 2 months ago
My Doll Best Friend Ltd is rated 4.94 based on 874 reviews

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